1. How does the performance and lifespan compare to new products?

The performance is restored to over 95% of a new product, and the lifespan can be the same or even longer.

2. How can it be regenerated to the same level?

The main cause of battery performance degradation is the buildup of sulfates. By injecting Telomere, we remove all the sulfates. Telomere also continuously minimizes the formation of additional sulfates, which can result in a longer lifespan.

3. Does the performance of a battery regenerated with Telomere last forever?

No, it does not. The lead plates, which play an important role in generating electricity, were not made to last forever during the initial manufacturing of the battery. Continuous generation of electricity causes damage to the lead plates, so, the battery performance cannot be permanent. However, when we regenerate the battery, we minimize the formation of sulfates that accelerate the damage to the lead plates. Therefore, the lifespan of the regenerated battery can be longer than that of a brand-new battery.

4. What is the warranty period of 48V400ampere, Electric forklift battery?

Our standard warranty is 12 months.

5. What are the services and costs after the warranty period ends for 48V400ampere?

We offer service on a cell-by-cell basis. We identify the problematic cells and replace them for a fee. The replacement cost is $100 per cell.

6. Then, what is the cost for regenerating the entire battery?

At the time of regeneration, the cost is about 50% of the retail price of the respective model (excluding sales tax). Please refer to the price list provided by the company.

7. Can regeneration be done multiple times?

Due to the characteristics of the battery components, regeneration can only be done once. As the battery is used, the lead plates start to deteriorate, so we do not recommend regenerating it twice. However, after the battery is regenerated and eventually becomes a waste battery, we can inspect all the cells. If any cells are found to be in good condition, they can be reassembled and reused in other batteries.

8. Does Telomere, the regeneration powder, have any toxicity?

Not at all. It is a complex substance made from 11 components, which are common chemicals used in everyday life. The Material Safety Data Sheet, which we provide for export, indicates that it does not fall under the categories of Dangerous or Poison. The Material Safety Data Sheet is created based on the requirements of USA OSHA, CMA, and ANSI.

9. Do I need to charge immediately after injecting the regeneration powder?

Yes, charging should be done as soon as possible. If it is unavoidable, we recommend that charging be completed within 24 hours.

10. What happens if I put in too little or too much regeneration powder?

If you put in too little, the regeneration may not be complete. If you put in more than the recommended amount, it will not have any significant additional benefit or detriment to the battery.

11. Don't other companies produce regeneration powder?

Our regeneration powder is a unique product exclusively developed by us. Other companies do not have a method for regeneration using powder. There are many experimental videos on YouTube, however, following them can be dangerous. Most of these experiments are driven by curiosity, not scientifically tested fact.

12. What are the differences between your regeneration method and those of other companies?

Other companies use methods such as recharging with machines or injecting a sulfuric acid solution. These methods are temporary measures meant for short-term use, and thus are not true regeneration techniques.

13. Can only electric forklift batteries be regenerated?

No, all lead-acid batteries can be regenerated. The regeneration effect is especially good for UPS and AGM batteries.

14. Can lithium batteries be regenerated?

No, they cannot. Lithium batteries consist of different components compared to lead-acid batteries. However, we plan to develop a regeneration method for lithium batteries in the future.

15. Is there a way to check if regeneration is possible?

Yes, it is possible to determine the feasibility of regeneration by checking the specific gravity, which indicates the sulfuric acid concentration. The specific gravity of a new battery's sulfuric acid is typically between 1.28 and 1.30 at 77°F. After usage, the sulfuric acid concentration in a discarded battery usually ranges from 1.15 to 1.19. After regeneration, the sulfuric acid concentration will maintain a specific gravity of 1.28.

16. How can we know if regeneration is possible?

You can determine this by measuring the sulfuric acid concentration. We compare the voltage and sulfuric acid concentration before and after the regeneration process.

17. How long does the process take?

The process usually takes about 2 hours. The remaining time is for the charging process, which is not included in the operation time.

18. How long is the training time?

For non-specialists, the training takes about 4 hours, and they can start working on-site immediately after. For those with experience in related fields, 1 hour of training is usually sufficient.

19. Can work start immediately after training?

Yes, you can start immediately after purchasing the necessary equipment for the work. The essential equipment includes Telomere, a discharger, a hydrometer, and a voltmeter.

20. What are the difficulties during the work process?

There are no major difficulties. However, checking the specific gravity scale can be a bit challenging if you are not used to reading the measurements. When performing voltage checks, a layer can form on the lead terminals, requiring you to scratch it off before measuring, which can be somewhat cumbersome.

21. What should I do if a battery cell fails?

If a cell is shorted, you need to replace it with a used or new battery of the same capacity. The replacement method involves cutting the lead terminals, replacing the battery, and then welding the lead terminals back together.

22. Why do you use a discharger?

The discharger is used to completely remove the charge from the battery so that the battery's condition can be accurately assessed. Telomere must be injected when the charge is at 0% to achieve a 100% chemical regeneration reaction.

23. What happens to the battery after it has been regenerated once and then becomes waste?

Typically, the waste battery is sold as scrap lead according to the current market price. Among these batteries, cells that pass reinspection and can be used as parts are reused for repair purposes.

24. What is sulfate (PbSO4)?

Sulfate (PbSO4) is a byproduct formed during the chemical reactions in batteries. It attaches to the lead plates, forming a whitish crystalline substance. As more sulfate accumulates, the battery's performance decreases.

25. What are the differences with a refurbished battery?

Refurbishing is a temporary improvement process that does not address the primary causes of battery capacity and performance degradation. Only a chemical approach can perfectly solve the issues caused by chemical processes.